ESMG Music Store
Sweden Office
Djupedalsgatan 1
413 07 Gothenburg
+46 31-3607367
store.esmgmusic.com
United Kingdom Office Ltd
store.esmgmusic.com
Org.nr 11303820
US Office
1335 N La Brea Ave
900 28 Los Angeles
Phone: +1 (424) 7813514
ESMG Music Store was founded in 2020. With us, you have complete customer satisfaction, you buy the goods and the number you wish. To place an order you must be 18 or above, if you are under 18 you need the parents to accept your order.
Phone
To order by phone, please have the customer ID (e-mail) and the product number available.
SWE
Phone.nr: +46 31-3607367
Open: Monday-Friday 12 noon-8pm
US
Phone: +1 (424) 7813514
Open: Monday-Friday 12 noon-8pm
Price
All prices include VAT.
1. Payment
You can choose between the following payment methods
Alt 1. Credit or Debit card Visa/Mastercard
Alt 2. Pay Pal
If you wish to pay by paypal you must become a Paypal customer first.
You can open a PayPal account at www.paypal.com and register on their website.
When you are done shopping and get to the checkout and select PayPal as payment, you’ll automatically be transferred to the paypal login page. Where you log in and complete the purchase.
You can also choose to pay with your debit or credit card linked to your Paypal account which is deducted from your card instead and you do not need to log in to complete your payment. An order confirmation is sent out to your e-mail.
If any items in your order is backordered and after 28 days you still have not received the delivery, the remaining products will be removed from the order and the pending release.
Discount
A box for entering the discount code will be shown at the checkout. Discount codes will be receive in the form of advertisements and offers from ESMG Music Store. Register this code at the checkout before you proceed to step 2.
Other conditions:
All content on our website such as text, graphics, logos, characters and images, audio clips, digital downloads, data compilations and software are esmgmusic.com property or its suppliers and is protected by international copyright laws. We reserve the right to amend, replace or substitute without informing it in advance on the page. Prices, products and availability of products may change at any time. Warranty electronics all electrical products are sold with 1 year factory warranty in United Kingdom. Any commercial use of 3-month warranty. The warranty covers only the original error, that is. errors that existed in the product on delivery. For warranty claims, contact us before sending back the goods. Pack the product well in the original packaging and return it as a “mail order customer returns”. When the original packaging is missing is a charge $ 60 if the product should be replaced with new. Customer is responsible for shipping costs both to and away from us for repair or replacement of products. Warranty Discs: All discs will be in perfect condition when you receive them. If only it could be something wrong, you will receive a new course record. The sender pays the return postage. Special-ordered discs can not be returned. Damaged or wrong delivery, if any product is damaged, wrong delivered or are missing from your shipment must be reported to us via phone or email within 3 days of receipt of goods. We have no obligation to replace products at a later notification.
Notice
In order to meet purchase agreement until esmgmusic.com confirmed the order through an order confirmation by email. esmgmusic.com will not sell or distribute your personal information (not your e-mail address) to any person or group without your consent. We appreciate that you have confidence in us by providing your personal information and we promise not to exploit this for profit or otherwise illegal manner.
DELIVERY TIMES
Normal delivery time is 1-2 working days after we receive an order. In cases where a product must be ordered from the supplier, the delivery time was slightly longer. When we receive an order, you will be informed via email about their particular order. Products with a total weight up to 4.5 lbs, normally sent by 1st Class Mail. Products with weight above 4.5 lbs are normally sent by parcel post.
RETURNS
Right of withdrawal
If you are not satisfied with what you have bought from esmgmusic.com, you have the right to return the goods within 14 days under the Distance Contracts. We assume that the goods are unused, the protective film is intact and that they returned in their original packaging. Return the product together with a receipt or a copy thereof. Please enter the reason for the return on the back of the receipt. The sender will pay the return cost and shipping cost paid by esmgmusic.com to send the goods to the customer. (3USD per disc). Packages that are not triggered, causes an additional invoice of 60 USD.